Hi, what are you looking for?

Browse common topics or read up on the basics of our data analytics platform.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

FAQ

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.